Set Grau mit Herzen

Shipping & Delivery

🇩🇪 Germany

• Shipping costs: 1,99 €
• Delivery time: 1–2 business days
• Free shipping on orders over €150
• Shipping partner: Hermes & DHL

🇪🇺 European Union

🇨🇭 Switzerland

• Shipping costs 19,99 €
• Delivery time: 5–8 business days
• Free shipping of €120
• Shipping partner: DHL
• ⚠️ Switzerland is not an EU member. Customs duties and import taxes may apply and are the responsibility of the buyer.

🔄 Returns

• Germany: Return shipping via Hermes label for €2.99 (will be deducted from the refund amount)
• European Union: Returns are at the buyer’s expense. The cost of the return label will be deducted from the refund amount. We will inform you of the exact costs after you contact us. Please contact us at kontakt@minimondo.eu before returning the item so that we can send you the return label and further information.
• Switzerland: Returns are at the buyer’s expense. Please contact us at kontakt@minimondo.eu before returning the item. Please note that customs formalities may apply when returning items from Switzerland.
• The legal right to return goods is 14 days from the date of receipt.

ℹ️ General Information

• Orders are processed on business days (Mon–Fri).
• All shipments are insured up to a value of €500.
• After shipment, you will receive an email with your tracking number to track your package.
• If you have any questions about your order, you can reach us at kontakt@minimondo.eu.